Zonal Sales Manager - Franchisee Retail Job Description : Role : ZSM FR Reports to : Retail Head Area : Mumbai - Central and Harbour line Exp : 6-10 Yrs Education : MBA (Any) mandatory - This role will manage FRMs and drive the retail business through franchise Sales &amp; Operations mix Purpose of the Job : - This role will responsible for managing operations and expansion of Company store &amp; ensure they deliver a best in class experience. This role will liaison with Circles, marketing &amp; CS to ensure that stores receive the requisite support, while complying totally with defined guidelines. - The role will manage 4-6 FRMs and around 45-60 channel partners. The objective of the role is to ensure implementation of retail strategy effectively and grow postpaid share in the given Deliverables : Strategic : - Postpaid growth in the given market - Improved &amp; adequate infrastructure - Drive customer centricity among all stores to ensure best service - Improvement in NPS Infrastructure : - Expansion of Store as per the location strategy - New stores productivity as per the guidelines - Ensure all new franchisees partners are aligned &amp; imbibe serve to sell as way of life Business : - Drive Postpaid growth &amp; profitability - Significant QOQ improvement in postpaid sales numbers as per the expected growth. - Drive all LOBs through franchise Stores - Drive the relevant focus products at all times. - Monitor performance at store level and put into action plans of improvement - Local area catchment programs in conjunction with Circle marketing team - Quality of sales focus reduction in decay, HRP%, data attach &amp; same store growth Store Operations : - Management of all vendor &amp; partner relationships - Maximize efficiency of Circle support processes to ensure error free retail operations - Ensuring total compliance with all defined processes &amp; systems - Identification of issues &amp; areas of improvement based on on-going analysis of KPIs People Development / Team Management : - 100% trained &amp; certified team of FRMs &amp; Store staff. - Hire and train good quality store managers for stores. - Ensure deployment of national training initiatives; supplement through local inputs Customer Experience : - Drive Zero faults &amp; failures - Reduction in complaints from the customers - Drive Zero PNP from partners - Responsibility for delivery of agreed service KPIs - Identify areas of improvement &amp; ensure implementation of programs in its true spirit Challenges : - Resolution of conflicting directions between service &amp; sales process/ manpower attrition/ managing franchisee/ delivery of profitability/ geographical spread of operations If interested, Kindly apply with updated CV along with these following details : Current Organisation: Previous Organisations: Designation: Reporting to: No Of Reportees: Experience: Contact No: Location: Qualification: Current CTC: Expected CTC: Notice Period: Total Turnover Handling: Key Highlights: Baleet Singh Key Account Manager New Way Staffing Pvt. Ltd.

Mumbai

Zonal Sales Manager - Franchisee Retail 

Zonal Sales Manager - Franchisee Retail  ,Job Description for Zonal Sales Manager - Franchisee Retail  in New Way Staffing Solutions Pvt. Ltd. in  Mumbai for (6-10) years of experience. Apply Now!

Job Description for Zonal Sales Manager - Franchisee Retail  in New Way Staffing Solutions Pvt. Ltd. in  Mumbai for (6-10) years of experience. Apply Now!