Job Responsibilities:

- New Business Development & Customer Relationship Management-

- To identify & develop relationships with business prospects and opportunities in the market.

- Understand customer finance requirements & accordingly advice & provide customized solutions

- Maintain relationships & increase the share of business with high-value customers

- To handle all escalated customer queries and complaints

- Achieve the desired profitability for the zone.

- Anchor Development and Management

- Manage Alliances and maintain relationships with empaneled Anchors across

- Categories and generate new business opportunities

- Identify Anchors with business potential and initiate empanelment in coordination with Anchor/ Product team

- Proactively handle any escalation, queries, and complaints from Anchors.

Operations & Monitoring :

-"To have close liaison with other divisions, mainly Credit, Risk, Operations, Legal, and other back-end support teams to enable day-to-day operations of the field team for smooth customer service delivery.

- Monitoring and ensuring the portfolio quality on regular basis through timely payment collections and follow-up reports from the team.

- To identify any negative market/ customer development and suggest risk mitigations and action steps to safeguard the company's interests.

- Ensure all compliances are maintained and ensure adequate action to solve delinquent customers such as legal support, Market Information, Anchor information

Job Requirements:

- MBA Finance / CA

- Possess 5 - 9 years of relevant experience in B2B, supply chain finance lending across sectors i.e., - structured finance products, mid-market corporate lending preferably with an NBFC.

- Assertive and able to structure, and discuss the deal contours with stakeholders

- Strong oral and written communication skills.

- Well averse to economic & sectoral drivers

- Ambitious and Ability to work in a fast-paced dynamic environment

About the Client: The client is an NBFC

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