Zonal Head - Sales - BFS/Online

Job Description The Zonal Head will lead 2 locations comprising of a team of Cluster Managers, Sales Manager and Sales Executives and will be responsible for hiring, training and managing performance of the team. He/she will manage the productivity and performance of team members and address low performers.

Apart from the leading the locations, the Zonal Head will also be responsible for driving multiple strategic initiatives and partnerships from Mumbai.

Key roles and responsibilities:

- Responsible for achievement of zonal business targets and creation of new business opportunities at the zone for Education loan products

- Revenue Generation through New Customer acquisition for Education Loans for Studies Overseas & India.

- Responsible for driving strategic partnerships and new initiatives

- Visiting / meeting students along with their parents and address their queries with the Education Loan offerings / process clarity and the concept sales also supporting the Loan officers in their respective Client visits effectively.

- Coordination and assistance for the process of Lead generation to Login, Login to Sanction and Sanction to Disbursement and post Sales service.

- Deliver quality Customer Service and generate referrals from the existing customers.

- Liaise with Cross functional teams i.e. Credit / Operations / Service / legal etc. and ensure the documentary requirements are complied with and seamless service gets delivered to the acquired customers.

- Collaborate with the Channel partners to conduct College Seminars / Consultant events / Web based seminars etc.

- Deepen existing channel relationship and develop new channel partners

- Understand the value proposition gaps in the assigned business relationships and suggest the possible modifications

- Cross selling of allied products i.e. Foreign Exchange / Insurance and collection of Processing Charges.

- Ensuring the team targets are achieved in terms of monthly segment vise Logins and eventually loan disbursements.