Zonal Operations Head - Logistics/Supply Chain/Warehousing/Retail/ FMCG

Zonal Head - Contract Logistics

JOB PURPOSE :

- Drive and deliver excellent customer experience by managing the end to end operations of large modern warehouses with large workforce across North India with the use of world-class technology.

KEY DELIVERABLES :

- Drive P&L for the zone through the KPIs defined for both outbound and inbound operations.

- Manage the Contract Logistics Operations across different locations to deliver a high level of customer experience.

- Drive Effective Warehouse Space Management at different DCs.

- Drive process excellence through operational efficiency and productivity with the use of world-class technology across the DCs in the defined geography.

- Analyze the current infrastructure constraints & current Business Model & remove bottlenecks.

- Drive world-class productivity through process automation, WMS, Sortation technology, robotics, IoT etc.

- Drive Daily / Weekly / Monthly Scorecards / KPIs.

- Define SOPs and ensure that the SOPs / Guidelines are adhered to at the various sites.

- Drive safety as a process across the facilities to propagate a safety culture in the facilities.

- Designing dashboards & Templates to quantify operational KPIs and periodically review the KPIs.

JOB REQUIREMENTS :

Qualifications :

- BE with MBA with a minimum 15-20 years of experience in a similar profile

Technical Skills :

- Capability to build large Warehouses from scratch

- Commercial Acumen

- Ability to drive technology

- Knowhow of WMS/TMS platform/Robotics/IoT

- Business Skills

- Leadership Skills

- Analytical skills /problem-solving ability

- Customer orientation

- Cost consciousness

- Team handling abilities

- Ability to Build Partnerships

- Holistic Thinking approach

- Positive Thinking ability

- Ability to handle stress