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17/12 Fardeen Hussain
Assistant Manager - Leadership Hiring at 2COMS Consulting

Views:5607 Applications:98 Rec. Actions:Recruiter Actions:12

Zonal Business Manager - Telecom - IIM/FMS/SP Jain/IIFT/MDI/ISB (2-7 yrs)

North East Job Code: 287473

There is an opening for a Zonal Business Manager in Telecom Industry.

Job Location : Anywhere is NorthEast (Negotiable)

Compensation: Upto 23 Lacs (Negotiable)

Eligibility Criteria:

MBA/PGDM from Tier1 college (Full Time)

Only Female

KRA;

- Directing zonal operations (including associated branch) to grow customer and revenue market share

- Responsible for managing gross and net adds/total revenue through market and distribution planning, channel management, customer service delivery and brand initiative implementation

- Ensuring smooth operations while identifying opportunities for cost control on an ongoing basis

Sales:

- Deliver overall Customer Market Share (CMS) target for the zone

- Achieve targeted net adds for all products (voice - prepaid/postpaid, data, VAS etc) across all sales channels (Distribution, Retail, Direct, Enterprise, SME) in the zone

- Achieve channel infrastructure enhancement targets (recharge outlets, activation outlets, town reach, no. of stores, Franchisee, distributor point etc)

Revenues:

- Deliver overall Revenue Market Share (RMS) target for the zone - Achieve zonal revenue target - across all products and channels

Budgetary control:

- Achieve savings on allocated SAC (controllable components), Personnel and G&A budgets at the zonal level

Customer Service:

- Manage overall customer satisfaction and revenue churn targets across different customer segments

Marketing:

- Ensure higher visibility by executing communication and branding activities, in coordination with the circle team

Collection:

- Bad debt management

- Collection infrastructure/ reach enhancement

Network:

- Guide zonal network resources and coordinate with circle teams as well as outsourced network agencies to provide inputs on O&M issues

- Coordinate with the network and sales team to improve utilization of LUS

People:

- Manage changes in business, organization, people to ensure continuity and smooth operations

- Coaching, mentoring and retention of on-roll team members

- Management of off-roll employees and agencies (in CS, C&C, Sales)

For details call Fardeen at 09681518338

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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