Senior Operations Manager, F&amp;B - Zolo (www.zolostays.com) is looking for a young, number-driven Senior Operations Manager who can work side by side with the founder to launch, manage and own the complete F&amp;B operations at Zolostays. This is a hands-on operations role with a strong focus on ground operations and execution. Only folks with prior ground/field operations experience should apply. This position is based out of Bangalore What is the role? - Zolostays has a vision of creating the F&amp;B department as completely separate BU with its own PnL and Brand name. Currently, the F&amp;B team caters only to in-house residents and we are creating close to 1.5 Lac meals. This is set to grow to almost 5 Lac internally within the next 6 months. We are also looking to cater to external customers. The role is a very exciting and challenging one at the same time. It has an exposure to both the strategic planning as well as execution side of business activities Primary Responsibilities? 1. Creating &amp; Implementing SOPs- : - Create SOPs and manuals for production, costing, dispatch, data collection, reporting and staff management. - Implement and refine the SOPs nationally across all six locations that Zolo is currently operating in. - Create SOP guidelines for new setup and operations launch 2. Revenue Generation: - Identifying the right business development opportunities for adding additional revenue sources for the F&amp;B team - Leading the BD effort to achieve the target revenue and sales numbers - Optimizing costs to improve overall profitability of the F&amp;B Operations 3. Complete Customer Management- : - Establish protocols and channels for feedback collection, analysis and incorporation into the menu and presentation of food at end locations - Ensuring timely complaint resolution 4. Hiring &amp; Resource Planning - Hiring additional folks for the F&amp;B team based on requirements - Managing kitchen staff schedules to ensure seamless operations 5. Implementing MIS and Data Management - Implementing either inhouse/ third party software solutions to enhance operations and data management after understanding the requirements How do you qualify for the role? - Prior Operations Experience- We are looking for young and energetic folks who come with 3-8 years of experience in operations or general management roles. - Educational Background:- MBAs from top tier colleges. Good academic performance is non-negotiable - Conveyance- : Ability to ride and own a two-wheeler is a must. - Excellent Excel Skills- . Prior knowledge / exposure to modelling projects / analytics would be awesome! - Natural love for food- (either cooking or even eating) - Obviously! - Location- : Bangalore

Bangalore

Zolo Stays - Senior Operation Manager - F&B 

Zolo Stays - Senior Operation Manager - F&B  ,Job Description for Zolo Stays - Senior Operation Manager - F&B  in Zolo Stays in  Bangalore for (3-8) years of experience. Apply Now!

Job Description for Zolo Stays - Senior Operation Manager - F&B  in Zolo Stays in  Bangalore for (3-8) years of experience. Apply Now!