Zolo Stays - Manager - Inside Sales

Role Overview:

We, at Zolo, are looking for a motivated and experienced professional who can spearhead our Inside Sales teams, pan India. The ideal candidate should have at least 6+ years of experience in managing tele sales in the context of Education, Retail, FMCG, Telecom or Insurance industries. He/She is expected to play an end to end role in managing demand for all properties of the cities and maintaining high occupancies in those properties. He/She would work closely with the Head-Customer Experience and the Leadership Team at Zolo in driving all the Sales & Marketing activities. He/she should have good problem solving and analytical abilities and fluent in working with any CRM.

About Zolostays:

Valued at more than $100 mn, we are India's fastest moving technology startup in the co-living and student housing spaces. With an aim to provide a completely hassle-free long term living experience to working professionals as well as students, our living spaces offer all kinds of basic and luxury living amenities. Our biggest USP for a resident comes from a vibrant resident community, omni channel platform and top notch service - all enabled by technology. We started in 2015 and are currently present in 10 cities - and have served 1 lac+ happy residents to date.

Read more about us here -

https://yourstory.com/2019/01/zolostays-raises-funding-30-m

About the Role / Responsibilities:

The role of the Manager - Inside Sales would encompass the following:

1. Aligning and coordinating with central online marketing team: Define marketing and promotion needs of the city for digital marketing activities, to be run centrally by digital marketing team.

2. Lead generation & sales conversion: Identify the right channels and source various sales opportunities through inbound lead follow-up, outbound cold calls and emails

3. Sales training and monitoring: Make sure that the property as well as office-based teams are thoroughly trained for customer centricity and sales conversion; monitoring and driving their performance.

4. Data analysis and insights: Measuring key metrics and insights to drive improvements, efficacy of campaigns vs targets achieved. Every initiative should have a forecasting of the customers targeted and a detailed analysis of the actual customers converted.

5. Team managing and reporting: Building the right team and managing them to ensure that the monthly, quarterly and annual targets are achieved

KPIs for the role would be the following:

- Meeting occupancy targets for all properties across India

- Efficiency of lead generation through online marketing

- Efficiency of lead conversion through on-site effectiveness

- Pricing management for all properties

- Process adherence and timely reporting