Role Overview -

We, at Zolo, are looking for a motivated and experienced professional who can spearhead our Inside Sales teams, pan India. The ideal candidate should have atleast 7+ years of experience in managing tele sales in the context of Education, Retail, FMCG, Telecom or Insurance industries. He/She is expected to play an end to end role in managing demand for all properties of the cities and maintaining high occupancies in those properties. He/She would work closely with the Head-Customer Experience and the Leadership Team at Zolo in driving all the Sales & Marketing activities. He/she should have good problem solving and analytical abilities and fluent in working with any CRM.

About Zolostays - 

Valued at more than $100 mn, we are India's fastest moving technology startup in the co-living and student housing spaces. With an aim to provide a completely hassle-free long term living experience to working professionals as well as students, our living spaces offer all kinds of basic and luxury living amenities. Our biggest USP for a resident comes from a vibrant resident community, omni channel platform and top notch service - all enabled by technology. We started in 2015 and are currently present in 10 cities - and have served 1 lac+ happy residents to date. Read more about us here -

https://yourstory.com/2019/01/zolostays-raises-funding-30-m

About the Role / Responsibilities:

The role of the Manager - Inside Sales would encompass the following:

- Aligning and coordinating with central online marketing team: Define marketing and promotion needs of the city for digital marketing activities, to be run centrally by digital marketing team.

- Lead generation & sales conversion: Identify the right channels and source various sales opportunities through inbound lead follow-up, outbound cold calls and emails

- Sales training and monitoring: Make sure that the property as well as office-based teams are thoroughly trained for customer centricity and sales conversion; monitoring and driving their performance.

- Data analysis and insights: Measuring key metrics and insights to drive improvements, efficacy of campaigns vs targets achieved. Every initiative should have a forecasting of the customers targeted and a detailed analysis of the actual customers converted.

- Team managing and reporting: Building the right team and managing them to ensure that the monthly, quarterly and annual targets are achieved

KPIs for the role would be the following:

- Meeting occupancy targets for all properties across India

- Efficiency of lead generation through online marketing

- Efficiency of lead conversion through on-site effectiveness

- Pricing management for all properties

- Process adherence and timely reporting

Desired Experience / Background:

- Prior Experience: We are looking for young and energetic team players with 7+ years of experience in Tele Sales/Inside Sales roles; any experience with Startups, FMCG, Insurance, Education, Retail industries would be preferred.

- Key Skill Sets: Strong skills required in inside sales and marketing toolkit, analytical problem solving, customer centricity, ability to represent Zolo brand to customers, team management

Desired Competencies:

- Languages: Complete command over English is a must.

- Strong research and presentation skills

- Should have worked on any CRM

Location & Compensation:

Location: Bangalore

Compensation: As per Market Standards

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