Ziploan - Senior Manager - Collections

About the company

ZipLoan is a technology-led small business financing company on a mission to make hassle-free credit available to deserving small businesses. Through its proprietary credit scoring methodology called ZipScore, lean operations and a unique co-lending model with leading banks and NBFCs, ZipLoan is able to provide working capital loans of up to INR 5 lakhs to small businesses at a fraction of a cost as compared to traditional lenders. ZipLoan is currently operational in Delhi and Indore.

For more information visit: www.ziploan.in. We are currently hiring and are looking for people with enthusiasm, motivation and energy who are willing to work in a start-up environment.

Key Responsibilities

- To achieve collection targets of the area assigned, ensuring meeting PI Targets, meeting the Target on Cost of Collections.

- Control bucket flow cases and focus on non-starters.

- Ensuring documented feedback.

- Ensuring audit queries are complied with.

- Convince delinquent customers for making their payments.

- Manage the portfolio of customer in NPA accounts.

- Managing daily MIS, customer queries, feedback, and achieving targets on monthly basis

- Bucket Size - X - 180 DPD

Role Requirements:

- Manage productivity by fixing productivity parameters for Collection Officers, monitoring performance against set parameters and - Weekly review with the collection executives.

- Candidate must be DRA certification.