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30/12 Priya Gupta
HR Manager at ZipLoan

Views:695 Applications:176 Rec. Actions:Recruiter Actions:114

ZipLoan - Senior Manager/Assistant Vice President - Telesales (7-10 yrs)

Delhi/Delhi NCR Job Code: 877411

ZipLoan - Senior Manager/Assistant Vice President - Telesales

Job Description :

- Achieve monthly / quarterly & Annual sales targets and grow the business as per the objectives set.

- Leading the team towards high productivity by ensuring maximum lead conversions

- Ensure high levels of customer experience and quality of delivery.

- To maintain discipline on the floor & ensure hygiene in business.

- Training & Development of the entire team on Sales Pitch & monitoring & tracking of call details made by QA.

- Leading the Top - Up Calling and Conversion

- Leading the Referral Program through Customer Calling

- Sharp Focus on making customer journey simpler to ensure maximum conversion and consistently reduce frictions

- Build a positive business environment and team motivation and ensure a stable team.

- Working Closely with Marketing team to give feedback on quality of leads and improve customer targeting

- Working closely with Credit team to ensure team understands the Policies well and conduct regular training for updating team on documents required etc.

- Coordination with Product & Tech team for consistently adding Features which can improve Team Efficiency.

- Build a strategic roadmap for the success of the team by defining milestones and align them with organization goals

Job Specifications :

- 7-10 years of experience in digital sales, telesales & team management.

- Strategic & Analytical Mindset

- Exceptional leadership skills to create high performing team and keep them motivated.

- Customer Orientation

- Out of the box thinking.

- Minimum 5 Years of experience with Banks / NBFCs/ Loan marketplaces

- Prior experience in Unsecured Business Loans would be preferred.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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