Zipgrid - Rollout Manager

Rollout Manager Job Description

Experience : 2-5 Years

Act as the key interface of the customer for deployment activities of a project, including the management of all internal and external resources.

Ensure deployment activities are executed within the scope of the contract and within the agreed planning, specifications and quality standard, and ensure customer satisfaction.

Key Responsibilities :

- Performance management and monitoring of all levels of the technology stack via various tool sets.

- Liaise with Project Manager and customer as needed for escalations on scope, processes and/or budget.

- Prepare and maintain resource plan and forecast including own resources, subcontractor needs and tools.

- Monitor, track and ensure deliveries of equipment and installation materials.

- Secure availability and accuracy of deployment work orders sent to field planning & dispatching and resolves any issues raised by field teams.

- Finalize the equipment installation acceptance with proper contractual documentation and generate Acceptance Documentation according to acceptance protocol or agreement.

- Perform regular meetings with client to monitor progress and solve potential issues.

- Do a daily monitoring on progress of roll-out issues

- Able to do project management for roll-out things

Desired Skills :

- Communication

- Planning & Execution

- Problem Solving

- Project Management

- Quality Management

- Knowledge of deployment tasks such as on site deliveries, installation, acceptance

- Risk assessment

- Decision Making

- Customer focus

- MSOffice expert