Our Story

Zepto is a fast-growing startup that delivers groceries in 10 minutes flat through an optimized network of dark stores that we're building across the country! We're scaling up rapidly across India with operations live across Mumbai, Bangalore, Delhi, Noida, Ghaziabad, Gurgaon, Chennai, Pune, Kolkata, and Hyderabad.

We are incredibly well funded - we recently announced fundraising from Indian and Global investors that include Y Combinator, Nexus Venture Partners, Glade Brook, and more! We've also built out one of the best startup teams in India, with Senior Executives from Uber, Flipkart, Dream11, and institutions like Stanford, INSEAD, IIM, and IIT.

Your Role

As the team leader for Decision charter, you will be responsible for:

- Platform-wide Product Pricing

- Offers

- Customer Fees

- Cart

- Payments

- Any new interventions which could help drive decision sustainably

You may have 1-3 PMs/APMs reporting to you to deliver on the goals.

You will set the vision for your charter which helps business objectives, addresses customer problems and ensures system health. You will operate as a key thought leader and decision-maker within the org across both business and tech and will work with a broad set of cross-functional partners across marketing, revenue, operations, data science, design, engineering, analysts and more.

Following is a non-exhaustive list of things you will be responsible for:

- Business and tech goals relevant for your charter

- Building & own long-term vision, product roadmaps through a mix of customer research, competitive analysis and market & domain research

- Owning product/feature detailing which caters to business, design, product and tech considerations among others

- Working with key stakeholders to plan and lead GTMs (internal / external)

- Owning end-to-end key product metrics

- Support projects / features led by other product managers in the organization

- Contribute to reviews, brainstorming and other aspects of the wider org

- Influence business, operations, and other cross-functional stakeholders to drive change management in the organization for product/tech adoption on the ground

- Manage reportees in terms of giving meaningful work, guiding / coaching and unblocking them, monitoring their performance & planning their growth

You are expected to have

- 4+ years of work experience in Product Management and an overall experience of 6+ years

- Strongly preferred - experience in consumer-facing B2C products at scale. Experience in a fast-paced / start-up environment is a plus

- Strongly preferred - work experience in the domain of product discovery & experience (search, recommendations, product detail pages) and is able to demonstrate strategic thinking as well as depth in domain knowledge

- A strong pedigree in terms of education and previous organizations is a plus

- High degree of customer centricity and problem/opportunity oriented mindset

- Has ability to think out of the box to ideate and build solutions that are differentiated in a competitive industry

- Ability to apply a highly structured and detail oriented approach to problem-solving. At the same time, has ability to work under pressure and deliver tangible business impact in time-critical situations

- Go-getter attitude and bias for action with a strong ability to communicate and work collaboratively with others

- Strong analytical ability and remains on top of metrics for area of ownership. Is also abreast with innovations & trends in the industry with a mindset to apply the relevant ones in the area of ownership

- Demonstrated experience in working across different products and with different stakeholders while exhibiting ability to influence (successful) outcomes across several teams/functions

- Past experience in managing people is a plus

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