- To improve the consumer journey and experiences on linear and content discovery on ott - Map consumer journeys for linear businesses - Engage with teams to find solutions for CX friction areas and to manage innovation for television assets - Develop consumer centric skills, such as design thinking, for our various teams - Bring focus to post launch assets performance, from a design and structure perspective Skills Required - Strategic outlook - to map broadcast and ott initiatives to specific goals of consumer delight - Data driven mindset - to suggest improvements basis data - Project management - Adaptability - since experience creation is an iterative process Ideal Experience - Minimum 10 years of experience in CX profile - Past companies - agencies which provide CX solutions - Has developed CX strategies for their companies - Has managed projects from consumer journeys, moments of truth, to innovations

Mumbai

ZEE - Associate Director - Consumer Experience 

ZEE - Associate Director - Consumer Experience  ,Job Description for ZEE - Associate Director - Consumer Experience  in Zee Entertainment Enterprises Limited in  Mumbai for (10-15) years of experience. Apply Now!

Job Description for ZEE - Associate Director - Consumer Experience  in Zee Entertainment Enterprises Limited in  Mumbai for (10-15) years of experience. Apply Now!