Yes Bank - Relationship Manager

Education : Graduation (Post Graduate preferred) AMFI/NCFM/NISM/IRDA/JAIIB/CAIIB & such relevant certifications will be an added advantage. 

Past Experience : Minimum 2 years of work experience in Banking & Financial Services Organisations

Other Aspects / Skills :

- Good written and verbal communication skills Fully conversant with MS Office 

- Excellent networking & interpersonal skills 

- Sensitive to issues of confidentially and compliance

- Market knowledge of Retail Banking or Consumer Banking or Branch Banking Knowledge of regulatory guidelines

Job Type : Full-time

Job Description :

Relationship Management : 

- Managing the banking and investments relationship and responsible for overall growth of Liabilities & Investment business from branch/retail customers

- Develop, manage, and expand customer relationships by providing service level which exceeds client expectations of most important customer segment.

- Identify current and potential relationship with additional revenue potential and grow business volumes for larger share of customer wallet.

- Generating Incremental Business

- Sales targets spread across liabilities, retail assets, business banking, forex, cards, investments etc.

- Proactively sell the full range of consumer and commercial product to current and potential Relationships.

- Increase CASA balance in allocated portfolio either through Deepening or Acquisition.

- Driving higher product and channel penetration to deepen mapped relationships and to increase customer relationship value with the bank.

Customer Engagement :

- Ensuring portfolio quality by regularly engaging with each mapped relationship and maintaining the desired relationship values

- Face to the client and First person Responsible for service and sales satisfaction of mapped clients

Investments : 

- To analyze financial needs of the customers and offer appropriate product with utmost transparency

- Driving revenue business to generate fee income through products like mutual funds, investments and insurance

Audit & Compliance : 

- Adherence to the Bank's policy on acquisition/BSA/KYC etc as well as compliance requirements of regulatory authorities (RBI/SEBI/AMFI/IRDA, etc)