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20/08 Abhinav Jain
Senior Manager - Talent Acquisition at Yatra.com

Views:2378 Applications:196 Rec. Actions:Recruiter Actions:173

Yatra.com - Senior Service Manager - Luxury Travel (5-10 yrs)

Gurgaon/Gurugram Job Code: 606116

Job Level: Senior Manager

Reporting: Luxury Travel Advisor

Location: Gurgaon

Education: Post-graduate / PG Diploma in Travel preferred

Experience: Minimum 5 years of selling international holidays

Job Responsibilities

- Provide travel assistance to your clients, including booking airfare, hotels, cruises, activities, tours, transportation, reservations, etc.

- Design exclusive itineraries and give quotations based on your client's travel preferences

- Confirm availability and pricing in a prompt, professional, and organized manner

- Leverage preferred travel suppliers to ensure the best rates and amenities for your clients

- Constantly study and learn new destinations, and preferred suppliers, including attending educational events and webinars, meeting with suppliers, and completing certified destination training

- Process bookings and documentation, including itineraries, tickets, and visas

Requirements to Succeed

- Previous hands-on experience in travel and holiday booking necessary

- Deep knowledge of domestic and international destinations

- Positive, tenacious attitude and a willingness to constantly learn

- Excellent customer service orientation in designing itineraries

- Strong organizational skills for maintaining complex records, itineraries, tickets etc.

- Self-motivated with the ability to work independently

Necessary Skills :

- Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and Client Relationship Management (CRM) software

- Good knowledge of Global Distribution System (GDS) - Amadeus / Galileo / Sabre CRS ticketing

- Must be familiar with itinerary costing, including for flights and hotels

- Ability to maintain query sheets on a daily basis, and efficiency in reverting on emails within TAT

- Capability to work under pressure of timelines and changing itineraries / rates

- Attention to detail is essential for succeeding in this role

This position would be perfect for exceptional travel and holiday sales and service professionals; enterprising jetsetters looking to put their knowledge to work; or simply any determined and hard working individual that is looking to break into the world of luxury travel! Successful operations managers will work on a base of affluent clients, for whom they will book trips multiple times per year.

About Yatra

Yatra Online, Inc. (NASDAQ: YTRA; Warrants OTC : YTROF) operates its business in India through its main operating subsidiary, Yatra Online Private Limited. Yatra, based in Gurugram, India, is a one-stop marketplace for all travel-related services. The company provides information, pricing, availability, and booking facility for domestic and international air travel, domestic and international hotel bookings, holiday packages, buses, trains, in city activities, inter-city and point-to-point cabs, homestays and cruises. As a leading consolidator of accommodation options, Yatra provides real-time bookings for more than 61,000 hotels in India and over 500,000+ hotels around the world.

The operations managers will also enjoy access to educational travel opportunities of luxury destinations.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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