XSEED Education - Regional Market Manager

Acquire new clients -

- Will be expected to be hands on, lead-by-example person spending 2/3 of his time in the field working directly with sales representatives and customers, and will also maintain several of his/her own accounts with high-profile customers. Scale up in the future to a general management role to represent the integrated XSEED business

- Knowledge of selling, negotiation, and commercial process in the context of a B2B sale. Experience of solution selling management.

- Build an organization including coaching and developing people. Able to see the importance and skilled at the how-to of doing so.

- Can think beyond sales (product, people, operations) and has shown signs of learning and growth

Farm existing clients : 

- Accountable for upsell revenue growth from existing client base

- Analyzes financial status by collecting, monitoring, and studying data; recommending actions.

- Ensure +95% retention, drive upgrades to full-program, and ensure 100% collections by taking onus of any escalations and liaison with finance team for back- end support.

- Ensure visible measurable customer satisfaction on product/service that exceeds owner's expectations; set SLAs with internal providers to ensure a flawless service experience to schools.

- Develop customer segments & customized solutions overtime and maximize ROI on teams & spends.

- Personally engage & own relationships with the top 25% customers.

- Will ensure team has the guidance, resources, and skill to dramatically increase sales by identifying market opportunities, driving new business, and expanding on a base of existing customers.

Manage team -

- Can carry a team, able to work with other functions, resolve conflicts.

- Continuously motivate a large force/peers and tying the vision to daily deliverables.

- Build an organization including coaching and developing people. Able to see the importance and skilled at the how-to of doing so.

Sales process -

- Can think beyond sales (product, people, operations) and has shown signs of learning and growth

Adept at managing CRMs and pipe-lining via a data centric approach