10/06 Jnana Shetty
HR at XSEED

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XSEED Education - Key Accounts Manager - IIM/ISB/MDI/FMS (2-7 yrs) Premium

MP/Indore Job Code: 707120

Role : Key Accounts Manager

Location : Indore 

Roles and Responsibilities:

The role of the XSEED Key Account Manager is to own the relationship and revenue of the rapidly growing XSEED member schools base. The KAM will be responsible for:

- End-to-End Customer Lifecycle Management of the school from the time of acquisition to retention over the years.

- Own and nurture relationship with the school management (owners, trustee).

- Drive revenue through upsell and cross-sell of XSEED products and services 

- Use data and metrics to review program academic implementation quality and customer satisfaction.

- Work closely with the academic and delivery team to identify and resolve academic, relationship, commercial issues

Profile:

- 26-28 year MBA from Premier Institute, under grad being BE/ BTECH is preferred

- Have done Customer facing role (B2B) with retention and revenue responsibility preferably in key account roles at least for two years in one company

- Data handling ability (Familiarity with Excel)

- Some academic inclination (ability to learn new things)

Key Attributes:

- High drive

- Willingness to relocate and travel extensively

- High intellect

- Handled customers in an emergency situations (unhappy customers)

- Stability - willingness to STAY at a Tier 2 & 3 location for at least 2 years

Women-friendly workplace:

Maternity and Paternity Benefits

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