- Supervising day-to-day operations in the customer service department. - Responding to customer service issues in a timely manner. - Creating effective customer service procedures, policies, and standards. - Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis. - Implementing an effective customer loyalty program. - Maintaining accurate records and documenting all customer service activities and discussions. - Assessing service statistics and preparing detailed reports on your findings. - Hiring and training new customer service agents. - Managing the approved budget of the customer service department. - Staying informed on the latest industry techniques and methods.

Pune

Xpressbess - Manager - Customer Service 

Xpressbess - Manager - Customer Service  ,Job Description for Xpressbess - Manager - Customer Service  in Xpressbees in  Pune for (8-12) years of experience. Apply Now!

Job Description for Xpressbess - Manager - Customer Service  in Xpressbees in  Pune for (8-12) years of experience. Apply Now!