Human Resources at Xiaomi Technology
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Xiaomi - Product/Category Manager - Audio/Video Vertical (5-8 yrs)
Role and responsibilities:
- Owning the product roadmap of one of the product lines from India side - this includes managing product's life cycle, analysing customer feedback, gauging product feature competitiveness and proposing product enhancements based on sound logic.
- Constantly gathering and reporting product feedback from various internal & external touch points like consumers, channel partners, call centre, service centres etc.
- Tracking competition (by features, price, channel etc.) in the relevant segments & analysing their products on specifications as well as actual performance
- Co-working with sales & marketing teams pre and post launch to ensure that the product is a success
- Conduct market research periodically to enhance consumer behaviour/preference understanding
- Taking ownership of the product NPS score, working closely with the quality and engineering teams to ensure swift resolution of product related issues to ensure that the NPS score high
- Assist in training the market facing teams on various product related aspects like key selling points, important technologies used etc.