04/02 Mani Grewal
Human Resources at Xiaomi Technology

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Xiaomi - Product/Category Manager - Audio/Video Vertical (5-8 yrs)

Bangalore Job Code: 660979

Role and responsibilities:

- Owning the product roadmap of one of the product lines from India side - this includes managing product's life cycle, analysing customer feedback, gauging product feature competitiveness and proposing product enhancements based on sound logic.

- Constantly gathering and reporting product feedback from various internal & external touch points like consumers, channel partners, call centre, service centres etc.

- Tracking competition (by features, price, channel etc.) in the relevant segments & analysing their products on specifications as well as actual performance

- Co-working with sales & marketing teams pre and post launch to ensure that the product is a success

- Conduct market research periodically to enhance consumer behaviour/preference understanding

- Taking ownership of the product NPS score, working closely with the quality and engineering teams to ensure swift resolution of product related issues to ensure that the NPS score high

- Assist in training the market facing teams on various product related aspects like key selling points, important technologies used etc.

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