BUSINESS STREAM: Business Support

ABOUT US :

- WSP is one of the world's leading engineering professional services consulting firms. We are dedicated to our local communities and propelled by international brainpower. We are technical experts and strategic advisors including engineers, technicians, scientists, architects, planners, surveyors and environmental specialists, as well as other design, program and construction management professionals. We design lasting solutions in the Property & Buildings, Transportation & Infrastructure, Environment, Industry, Resources (including Mining and Oil & Gas) and Power & Energy sectors as well as project delivery and strategic consulting services. With 36,000 talented people in more than 500 offices across 40 countries, we engineer projects that will help societies grow for lifetimes to come.

- With 600+ talented people in Noida & Bengaluru offices across India, we engineer projects that will help societies grow for lifetimes to come. www.wsp.com.

- There has never been a more rewarding time to be a WSP employee. The launch of our new brand is a direct reflection of what we have accomplished, where we are today and our vision for the future. It reflects our uncompromising determination for excellence and focus on connecting our employees, clients and other stakeholders to deliver complex and sustainable projects, paving the way for a future where society can thrive.

Role Summary :

- This role will provide the initial support for all IT systems requests raised by the iCRC Middle East Finance team based in Noida.

- This role will maintain the Master Data for the system held Supplier and Clients and the Test Scripts covering AP and AR process's. When system testing is undertaken this role will co ordinate with the respective Subject Matter Experts to ensure the system completes the required testing.

Responsibilities -

This role provides first line support for finance/commercial finance systems users based in iCRC ME Finance. The scope includes all finance systems including, but not limited to Agresso and all the relevant interfaces and data stores. This role requires functional expertise in Finance and technical expertise in the ERP systems (preferably Agresso) used by the business.

- Interface between Finance / Commercial finance and Agresso systems team.

- Support the maintenance, development and enhancement of the Financial Management System (Agresso) ensuring its integrity at all times.

- Support financial control and ensure the system meets the business needs in an accurate and timely manner.

- Support the work programmes that effect the Finance System or related technologies.

- Ensure finance systems solution configuration, process and associated reporting setup are fully and accurately documented for administrators, auditors and users.

- Develop Business case for recommended solutions i.e. solution benefits, cost savings, process improvements, cost comparisons etc.

- Providing first-line investigation and diagnosis. Resolving those incidents/ requests to a satisfactory conclusion, working with the IT Agresso support team-Level 2 where necessary

- Reviewing and monitoring any escalated incidents/service requests to external suppliers/vendors where necessary and support Level 2 where necessary to successful resolution.

- Prepare Test Scripts to ensure changes tested and signed off appropriately.

- Maintain the Master Data in relation to Vendors and Suppliers.

Key Competencies / Skills -

- Strong personal computer and business solutions software and MS office skills

- Strong interpersonal skills for interacting with the Finance team

- Strong analytical and problem solving skills

- Good presentation skills for educating internal clients

- Good planning and organizational skills with the ability to balance and prioritize work

Qualifications -

- Finance with strong technical knowledge of ERP systems (preferably Agresso)

- Must have 3 to 5 years of experience, in a finance role

- Must have experience of ERP - (ORACLE / SAP / Agresso). AGRESSO is preferred

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