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Senior Associate at People Prime Worldwide
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Workflow/Workforce Manager - BPO (8-10 yrs)
BASIC QUALIFICATIONS:
- Overall workflow experience of 8- 10 years along with 4-5 years of team management experience
- Should have knowledge of basic statistics, excellent analytical and mathematical skills
- Experience building and analyzing models using various RDBMS tools for optimization
- Innovative and creative in finding solutions/ designing improved methods, systems and processes
- Ability to stay focused and keeps up with our continuous and fast-paced growth
- Proven experience communicating and influencing across job levels with both internal and external
- Experience with the Workforce Management tools
- Flexibility to work in 24- 7 environment
- Program management experience.
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