Customer Success (4 positions) We continue to push the envelope in a small team large start-up at Wooqer. We solved the first challenge - get customers, and now turn to for our favorite - help them get the best out of Wooqer! That's where a customer success partner walks-in. One of the finest jobs we believe we have created at Wooqer! A little bit of consulting, a little bit of solutioning, a little bit of technology, a little bit of sales, a little bit of account management, a little bit of finance and loads of leadership & imagination - we love this role that makes our customers successful by helping Simplify their business through Wooqer. You'll have a way of getting stuff "done" while managing a smile on all faces. You'll be able to stand up and tell a customer "I believe this is what you should be doing". You'll be able to absorb all a customer has to throw our way when we've messed up. This is not an account management role alone. Please read this completely as there may be other positions open at Wooqer which fit you better. Responsibilities Include : - Account management - Manage user/usage/revenue/reference/renewal within accounts - Measure customer engagement & ROI at all times - Identify new opportunities/solutions at customers - Speak and present Wooqer POV at customer workshops, conferences & other engagements. - Measure Net Promoter Score - Represent Wooqer story, vision & possibilities to Customer Wooqer champions. Desired Skills & Experience : You should be super intelligent and accessible for starters. You'd have spent time in business consulting (solving problems) or direct operations in a domain. Having worked on a change project at a company is a great advantage. Additionally you'll have excellent abilities around - Problem solving, data analysis & segmentation - Ability to craft a strategy (not a plan) - Outstanding presentation, presence & persuasion skills - Attention to details - Excellent relevant academics (MBA from a premier institute) - You'd have made presentations to executive teams and boards Company Description : One of the most respected & successful start-ups from India, Wooqer helps drive productivity across over 100+ businesses through a subscription based platform. Wooqer is HQ'd out of Bangalore with offices in Mumbai, Delhi, UK & US. Company offers an outstanding & invigorating work environment with a super high talent density back by a super innovative platform! Several business leaders are now associated with Wooqer as advisors/investors globally.

Bangalore

Delhi NCR

Mumbai

Wooqer - Customer Success Manager 

Wooqer - Customer Success Manager  ,Job Description for Wooqer - Customer Success Manager  in Wooqer India in  Bangalore Delhi NCR Mumbai for (5-10) years of experience. Apply Now!

Job Description for Wooqer - Customer Success Manager  in Wooqer India in  Bangalore Delhi NCR Mumbai for (5-10) years of experience. Apply Now!