Talent Acquisition at WNS
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WNS - Senior Group Manager - Transformation - Insurance/Banking Domain (10-17 yrs)
Insurance / Banking domain and strong Consulting
Very strong command exec presence
Open to extensive travel. Business Transformation Consulting background.
Skillset and Key accountability:
- Help client organizations realize /solve for their strategic business objectives by driving Six-Sigma, Lean projects & tech led transformation projects.
- Create and Drive Business Process Excellence and Transformation strategies & Projects for Insurance /Banking domain
- Identify key operating areas for Operations and drive improvement initiatives (Process Improvement / Transformation / Automation etc.) to attain process excellence.
- Drive Quality Management System within the vertical.
- Drive Quality Net Savings in the vertical.
- Drive VOC actionable across the team and maintain/improve scores.
- Drive inputs from VOC for improvements.
- Contribute and present in client/customer reviews/meetings.
- Adhere to compliance to quality standards.