WNS - Senior Group Manager - Training

WNS Global Services- Sr. Group Manager- Training (AVP Equivalent)

- Responsible for conceptualization, design and delivery of training programs for employees working within Shipping & Logistics Vertical.

- Driving Training Efficiency and Effectiveness through the Training Metrics

- Leading a team of training resources for design, development of materials and delivery

- Gain a deep understanding of the business, understand the needs of the business and develop refreshers, interventions and any other and proactively step in to offer solutions over a period of time

- Plan, execute and monitor all training & development interventions to enhance team and operational excellence

- Ensure that all training is delivered with utmost effectiveness with sufficient controls and checks to measure and deliver the same.

- Pre-Process and Process Training

- OJT Process Management

- PKT Management

- Refresher Trainings

- Client Interaction

- Stakeholder Management

- Training Standard Docs (SoP)

- Process Improvement Projects

- Training MIS Management.