WNS - Senior Group Manager - Risk Management

Role: Sr Group Manager - Risk Management

Location: Pune

Job Description & Key Accountabilities:

The incumbent will be responsible for managing Risk Management & Compliance activities for the assigned portfolio which includes the following;

- The role demands in depth knowledge of business process risk management audits & assessments.

- Prepartion of Monthly Dashboards/Audit trackers/Risk Registers. Tracking and Follow ups of high & medium risks towards closures; highlight in monthly reports and summary.

- Execute Risk Assessment/Audit activities primarily related to testing in the domain (assigned accounts).

- Ensure completeness of the data by coordinating with process owners under various Risk Management initiatives.

- Collaborate with the business and Corporate Risk teams on client and corporate risk engagements.

- Responsible for delivering 100% accurate audit results to the stakeholders.

- Be able to maintain quality and meet short/strict deadlines.

- Strong work ethics and positive attitude

- Should be a team player and be able to manage multiple locations.

Skills required:

- The ideal candidate will have minimum of 10 years of experience in Risk Management. Certification along with the experience in ISO 27001: 2013 is a mandate with process level audit experience (Non-IT).

- Strong verbal and written communication skills to drive the Client policies, Corporate programs and audit frameworks is a must.

- Strong analytical ability to articulate observations through factual data

- Should be an expert in handling multiple audits within the domain.

- Excellent collaboration capabilities to drive activity in various processes and cater multiple stakeholders.

- Ability to operate in demanding environment wr.t. deadline and timelines

- Ability to execute test plan, create test cases and document results/reports

- Strong communication skills verbal and written required

- Command over MS Excel and Power point

Skills Desired :

- Prior Compliance experience in Customer Service portfolios will be preferred

- Exposure to PCI DSS risk assessment preferred.

- Experience in GDPR, DPA and other privacy laws are added advantage

Knowledge/Qualification

- Experience in Risk Management Processes will be preferred. Experience in auditing, testing or risk assessment preferred.

- Certification in ISO 27001:2013 is a must. Expertise in Process Risk Assessment (non-technical) is a must.