10/05 Prachi Bagade
Deputy Manager - HR at WNS Global Services

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WNS - Senior Group Manager - Quality - F&A Process (12-15 yrs)

Pune Job Code: 696327

Line of Business:- F&A

- Work Location: Pune

- Experience:12 to15+

- Position:- Sr Group Manager Transformational Quality

- Skill set and Key accountability:

- Help client organizations realize /solve for their strategic business objectives by driving Six- Sigma, Lean projects & tech led transformational projects.

- Create and Drive Business Process Excellence and Transformation strategies & Projects for F&A Business - P2P, R2R and O2C.

- Identify key operating areas for Operations and drive improvement initiatives (Process Improvement / Transformation / Automation etc.) to attain process excellence.

- Drive Quality Management System within the vertical.

- Drive Quality Net Savings in the vertical.

- Drive VOC actionable across the team and maintain / improve scores.

- Drive inputs from VOC for improvements.

- Contribute and present in client/customer reviews/meetings.

- Adhere to compliance to quality standards.

Women-friendly workplace:

Maternity and Paternity Benefits

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