Group Manager at WNS Global Services
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WNS - Senior Group Manager - Quality - Analytics & Management Insights - BFSI Vertical (10-28 yrs)
BRIEF JOB DESCRIPTION:
Drive transformation across Insurance and Banking business unit leveraging Analytics and Management Insights
Drive strategic transformation roadmap for key client accounts leveraging Data Analytics, synchronizing with other transformation levers of Robotics and Digital
Mentor team and hire members with skill set as required
Drive outcomes such as process efficiency and effectiveness
Engage with internal stakeholders to create the right environment for Analytics deployment; address challenges as required
Contribute and present in client reviews / meetings
Goal setting with the team and ensure effective and measurable reviews and feedback mechanism
Drive best practice sharing across the team
The jobholder is responsible for driving Analytics initiatives across the business unit as well as at client sites. This includes identifying possible opportunities, drawing up proposals and plan, implementing them and ensuring handover to Operations. Transfer learnings to the team.
- Hand-on experience with implementation of Analytics, Business Intelligence
- Proficiency with tools such as SAS, R et al
Minimum of a Masters degree in Business, Computer Science, Statistics, or related discipline coupled with 7+ years applicable analysis and/or reporting experience; OR a minimum of a Bachelors degree in Business, Computer Science, Statistics, or related discipline coupled with 9+ years applicable analysis and/or reporting experience.
- Microsoft Access, PowerPoint, and Excel experience.
- Experience managing, mentoring, and developing talent.
Experience with Cognitive, Machine Learning, Artificial Intelligence et al
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