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05/09 Hussain Kagalwala
Group Manager at WNS Global Services

Views:1524 Applications:220 Rec. Actions:Recruiter Actions:19

WNS - Senior Group Manager/AVP - Operations (10-20 yrs)

Mumbai Job Code: 489708

Position: Sr.Group Manager(equivalent to Assistant Vice President) - Operations.

Location: Airoli Mumbai.

Reports to General Manager, Ops.

The role entails overlooking Operations for US Retail client.

Line of Businesses: Non Voice (Email & Chat).

- Looking for someone sound in managing P&L, CSAT/DSAT & overlooking operations support - Training, WFM & Quality control.

- Someone with strong client interfacing background.

- Previous Retail background will be an added advantage.

- Role involves working in rotational shifts.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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