Being a fresh graduate with no experience, I started at WNS as an intern and got great industrial exposure along with the opportunity to explore diverse process functions, improve my skills, meet new people and have fun at the same time. With this foundation, I was able to begin my career as a senior associate at this very same place working under people, who were not just my managers but mentors as well. What I like most about working at WNS...

KRITI SHARMA, ASSISTANT MANAGER - OPS

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Operations-Process Related :

We are looking for Qualified CA who has doen SOX Audit and Internal Audit for RTR, PTP / OTC .

- Conduct Gap Analysis - understanding the process (R2R, O2C and P2P) and finding out gaps between the controls followed in practice and the standard controls which need to be followed

- Assess mitigating controls are in place and standard operating process is followed

- Perform substantive testing to evidence the control is effective and is working appropriately

- Conclude the testing effectiveness and report out any deficiencies in - Deficiency-Design- or Deficiency-Operating-

- Work with process/control owners on remediation plan and close mitigating controls

- Below is a high level scope of audit/review work:

- Revenue Recognition

- Revenue recognition, accruals & deferrals policy compliance

- BS Recon checklist, exception reporting

- Commissions & Installments

- Disbursements

- Segregation of Duties

- Approvals & Policy compliance

- Review & controls on vendor master file

- Review of EFT Access

- Disbursement accruals

- Cash Receipts & Fiduciary Processes

- Safe Guarding of Assets

- Cash Receipt recording

- Payroll & Bonus

- Testing of payroll controls

- Financial Book Close

- Reconciliation controls & effectiveness

- Month end checklist

- Inter Company eliminations

- Journal Entry testing

- Fixed Assets

- Bank Accounts

Customer:

- Consolidate and review-audit findings

- Present audit/risk assessment findings to client stakeholders

- Managing effectively client escalations: No escalation to be pending for more than 8 hours at max. All client & internal Mails to be responded within a TAT of 8 hours

- Client Satisfaction Score (VOC)

- Zero Surprises (Self-Identified Audit Issues, Effective Corrective Actions)

- Effective RCA & Preventive Corrective plans leading to zero repetitive errors

- Timely presence for Client Calls & submission of KPIs/audit findings as per timelines

- SLA Being Met including On & Off Boarding: Downward trend for metric

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