31/05 Siddhant Dalvi

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WNS - Group Manager - Resource Management (8-10 yrs)

Pune Job Code: 704053

Job Description/Role sand Responsibilities:

- The position is responsible for Effective Resource & Skills Management across Business Units and Horizontals

- Working with stakeholders such as BU/Horizontal HR and L&D, in order to understand the skills and areas for development for all assigned resources, and proactively identify and leverage opportunities for continued development of skill and industry expertise

- Understanding the business unit / Horizontal strategies as they relate to required skills and expertise, and contributing to action plans to leverage and grow the business units capabilities

- Proactive analysis of data such as resource utilization, bench management and resource forecasting and providing recommendations as appropriate

- Measuring, monitoring and improving the usage of resource management systems and processes, and working to ensure systems are continually updated

- Accurate and current data for trending, attainment and forecasting, and that all resource management processes are being followed

- Maintaining a skills matrix which will provide a comprehensive view of skills across business units and service lines

- Support the RMG Lead for all matters relating to resource management and staffing for the assigned resources and business unit

- Ensure 100% adherence to Client Contract compliance pertaining to employee skill/experience

- Ensure weekly, Fortnightly and monthly reporting and MIS and that these reports are shared diligently and accurately with the relevant stakeholders and Senior Management

- Keep abreast of better practices in resource management, and recommend and implement improvements as needed

Desired Skills and Experience:

- 8 10 years of experience working in Resource Management with a large organization, preferably in a BPM set up

- Experience is sourcing/hiring desirable

- Strong Interpersonal skills

- Strong Data analytical skills

- Experience working with RMG portal and tools

Women-friendly workplace:

Maternity and Paternity Benefits

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