Being a fresh graduate with no experience, I started at WNS as an intern and got great industrial exposure along with the opportunity to explore diverse process functions, improve my skills, meet new people and have fun at the same time. With this foundation, I was able to begin my career as a senior associate at this very same place working under people, who were not just my managers but mentors as well. What I like most about working at WNS...

KRITI SHARMA, ASSISTANT MANAGER - OPS

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HR Business Partner who creates and drives HR strategy that helps achieve and enable all business goals

Responsibilities:

1. HRBP Role:

- Credible activist: A sound HR professional with credibility in the business, with good stakeholder relationships and who get things done

- Strategic positioner: One who understands the global business context and builds the relevant HR capabilities around that

- Change champion: One who can help build the organizations capacity to change and to sustain change

- Innovator and integrator: Has the ability to innovate and integrate HR practices around critical business issues

2. Attrition Management:

- Design and deploy strategies for controlling attrition in lieu of the market trends through tactical thinking

3. Talent Management:

- Enduring high performing teams: review BQMs and weed out non-performers

- Talent Movement & Job Rotation: every employee to be at least 2 roles competent

- Track the progress of Front Line Managers (FLM) engagement with their staff: HR intervention through FLM Coaching framework

- Succession planning: design and deployment of strategies exercising existing assessment centers, LA training workshops, etc.

- Create a skill-directory for each LOB for effective expansion and venturing new businesses smoothly

- To review the progress of the top talent for their verticals each month

4. Employee Engagement:

- Improve the existing R&R framework (a thought through action plan)

- Communication of goal-setting with employees through one-on-ones so that each employee knows his/her KRAs for the year

5. Learning & Development:

- To align learning strategy with business goals and provide relevant ROI

Candidate Specifications:

1) Graduate / Post Graduate in HR with at least 10 years of relevant HRBP experience post qualification within the ITES industry

2) Should have managed at least 900+ employees pan

3) Should have played a critical role in a business partnership and stakeholder management

4) Should be ok with 12- 9 pm shifts

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