WNS - General Manager - Training - Finance & Accounting Domain

General Manager - Finance & Accounting Domain Training

Location : Pune

Role:

Responsible for overall F&A Training strategy, planning, organizing, staffing and reviewing. Lead the Training department supporting Finance and Accounting Operations; Manage Training department for multiple client operations and locations; Driving Domain Expertise across 5000+ employees aligned to F&A Service offerings.

Deliver strategic, holistic and client focused solutions and should have competencies around

- Training

- Project Management

- People Management

- Risk Management

- Transitions

- Operations Management

- Analysis

- Strategy

- Client Management

- Design & Development of Learning Systems

Key Responsibilities:

- Define strategic actions to be undertaken to achieve long-term goals; envision the changed state and provides direction for this change

- Consider capabilities to execute the strategy - balances the macro view with an insightful eye on ground realities

- Create a culture of Client Centric Execution in the organization

- Steer the organization with a clear and focused view on the shared goals between client and organization

- Integrate technology, people and execution to meet current and future client needs

- Internal talent development and strategic positioning of training practices across geographies

- Client management and seamless delivery, customer service management, and learning and development.

- Establish structured Training Frameworks and ensure innovative training practices

- Establish Training controls for Effectiveness and Efficiency of training delivery for new and existing employees

- Participate in activities planned for New Client/Business. e.g. Provide RFP inputs, Due Diligence, Client presentations to showcase Training effectiveness

- Mentor a team of Training Managers and Trainers across multiple locations

- Lead the department for Business Unit Training Strategy framework by establishing new and improved practices

- Work with team, managers and Process Mentors to develop innovative Training Value enablers

Desirable Skills/Knowledge:

1. Finance & Accounting domain knowledge - Academics and Work Experience

2. Training Function Experience

3. Global mindset for taking business decisions and Leadership

4. Proficiency in MS office, Other tools and technologies driving F&A industry

5. Strategic thinking and the ability to provide actionable recommendations

6. Ability to multitask and work under pressure

7. Excellent written and verbal communication

8. Facilitation skill

9. People Management skill

Min Exp - 15 to 20 years