Deputy Manager - HR at WNS Global Services
Views:3832 Applications:213 Rec. Actions:Recruiter Actions:7
WNS - General Manager - Quality - F&A Process (15-20 yrs)
Being a fresh graduate with no experience, I started at WNS as an intern and got great industrial exposure along with the opportunity to explore diverse process functions, improve my skills, meet new people and have fun at the same time. With this foundation, I was able to begin my career as a senior associate at this very same place working under people, who were not just my managers but mentors as well. What I like most about working at WNS...
KRITI SHARMA, ASSISTANT MANAGER - OPS
See Diversity Initiatives >>
General Manager : F&A Quality
Location : Pune
Min Exp : 15 to 20 years
Industry : BPO/KPO background
Domain : Finance & Accounting (AP, AR, GL) processes
Role :
- Manage and Lead PE deployment cycle across organizations
- Lead Transformation, Target operating model, RPA, Consulting/Client engagement initiatives
Responsibilities:
- Deliver focused results in a complex dynamic environment
- Participate and contribute to Quality Strategy
- Change management to drive process improvements and productivity
- Communicate with Operations leaders and influence quick decision making
- Monitoring of Quality SLAs and reporting
- Participate in client reviews and visits
- Prepare teams to comply to QMS and Risk Management compliance requirements
- Mentor Six Sigma and Lean improvement initiatives
Requirements:
- Applicant needs to be Lean Six Sigma Black Belt certified, MBB experience preferred, Exposure to Design Thinking, Machine Learning, NLP
- Exposure to multiple industry/verticals in BPO/KPO organisations
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.