Group Manager at WNS Global Services
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WNS - General Manager - Operations - Container Shipping Lines (14-28 yrs)
Title : General Manager - Operations
Location : Manila,Philippines
Work Experience :
- An existing Senior Manager / GM at Container Shipping Lines both Major Lines and Regional Operators.
- The purpose of this position is to manage the outsourced process in the area of Operations for a client of WNS. The focus of this role will be to head the shore-based organization that coordinates with the clients to ensure the smooth execution of the processes based in Manila.
The major responsibilities of the General Manager for Service Delivery include :
- Have a strong understanding of process management, a flair for understanding ERP's, workflows and being a hands on leader.
- An understanding / appreciation of the Container Shipping industry would be a tremendous asset.
- Responsible and coordinates day to day operational issues for the client and is the client face for the delivery teams.
- Overall responsibility for date integrity for operational updates to client systems and port systems (as required).
- Planning for future resources and developing the organizations- capabilities in terms of people, technology and equipment.
- Developing partnerships within the company and with the client.
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