WNS - Deputy Manager - Training

Deputy Manager - Training - Pune

Description :

Responsibilities / Accountabilities :

- Manage end to end training for the aligned F & A processes including new hire training, BAU interventions, for a span of 400 FTEs across 2-3 accounts

- Manage multiple stakeholders

- Create and maintain detailed training MI and documentation

- Design, Develop and Deliver training on F&A product and process training on a need basis

- Adhere to signed off Training Standard Documents, Governance Plans and any other prescribed regulations

- Manage a team of core trainers

Knowledge & Qualification :

- B Com - Graduate

- Proficient in the Finance and Accounting domain, with exposure to the BPO/BPM industry.

- Minimum 8-10 years of work experience in R2R, with good domain knowledge in F&A

Preferred Certification:

- Finance and Accounting Certification

- Good Interpersonal skills

- Proficiency in Microsoft Office (Excel, PowerPoint)

- Good Communication skills

- Good Presentation skills

- Stakeholder Management

Shift Timings :

- APAC/General/UK Shift/US Shift

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