Being a fresh graduate with no experience, I started at WNS as an intern and got great industrial exposure along with the opportunity to explore diverse process functions, improve my skills, meet new people and have fun at the same time. With this foundation, I was able to begin my career as a senior associate at this very same place working under people, who were not just my managers but mentors as well. What I like most about working at WNS...

KRITI SHARMA, ASSISTANT MANAGER - OPS

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Deputy Manager - R2R

- End to end knowledge and experience in R2R process of at least 2-3 years

- Should have experience In Journal Entry posting, Fixed Asset, Intercompany reconciliation, balance sheet reconciliation, fixed asset reconciliation, reconciliation review, month end & year end closing & reporting etc.

- Good Experience of Team/People Management (Attrition, Shrinkage, SLA Reporting, Conflict Management, Client Management, People management related issues & solutions, Process improvement etc.)

- Should be comfortable to work in US Shift

Work Location : Magarpatta, Pune

Shift: - US (1800hrs to 0300hrs)

Educational Qualification & Experience

- Finance graduate (BCOM) / MBA (Finance) / CA/ICWA (Inter) not currently pursuing but passed out in 2012 and not beyond

- Knowledge of IFRS preferred

- Experience of a minimum 2-3 years in relevant field in R2R

Skill/Special Skills

- Should possess good leadership skills.

- Excellent Accounting & analytical abilities.

- Problem Solving, Accurate, methodical with detailed orientation

- Good probing skills to elicit information from client / Reportees

- Strategic Thinking

- Innovation Focus

- People Management

Job Description and Key Accountabilities

- Managing SLA and driving the team to achieve / exceed SLA Targets

- Conduct internal reviews with key stakeholders and clients

- Preparation of Dashboard and Deck presentation for periodic Business performance Reviews

- Lead, Review and allocate performance targets

- Understand and implement the process and pre process training needs from the client

- Nominate Staff for trainings scheduled by LA, BPET as per Role enhancements and Road

Mapping exercise

- Ensure optimum work allocation.

- Discussing Quality issues based on input from QM

- Implement corrective and preventive actions and review results

- Lead and drive process improvements and automations leading to efficient processes

- Review processes for deficiencies and implement better controls

- Monitor team Performance and draw development plans

- Conduct appraisal based on PIP data and feedback

- Maintain skill set inventory for teams

- Work and Plan Desk utilization Strategy

- Own rewards & recognition schemes for assigned processes/teams

- Drive Employee satisfaction through initiative, programs and transparency with in team

Additional Info

- willing to work in Night Shift (US Shift)

- Need to stretch during month ends and Quarter ends

Budget - Up to 9.5 Lacs p.a. (Including 20% variable)

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