WNS - Deputy Manager - HR Business Partner

Job Description

Responsibilities

HRBP Role:

Credible activist :

- A sound HR professional with credibility in the business, with good stakeholder relationships and who get things done

Strategic positioner :

- One who understands the global business context and builds the relevant HR capabilities around that.

Change champion :

- One who can help build the organization's capacity to change and to sustain change

- Innovator and integrator. Has the ability to innovate and integrate HR practices around critical business issues

- Should be able to conceptualize and drive HR projects

Attrition Management :

- Design and deploy strategies for controlling attrition in lieu of the market trends through tactical thinking

Talent Management:

- Talent Movement & Job Rotation

- Track the progress of Frontline Managers (FLM) engagement with their staff: HR intervention through FLM Coaching framework

- Succession planning: design and deployment of strategies exercising existing assessment centers, LA training workshops, etc.

- Create a skill-directory for each LOB for effective expansion and venturing new businesses smoothly

- To review progress of the top talent for their verticals each month.

- Enduring high performing teams: review BQMs and weed out non-performers

Employee Engagement :

- Handle & Improve the existing R&R framework (a thought through action plan)

- Performance Management

- Grievance Management

- Organization wide communication cascade.

- Driving creative Engagement Programmes

Learning & Development :

- To review the learning hours spent by each LOB

- Evaluate coverage of domain university certification

- Post Graduate in HR with at least 4 to 6 years of relevant HRBP experience post qualification within the BPM/ ITES industry.

- Should have managed at least 500+ employees span, played a critical role in business partnership and stakeholder management,

Should be a team player and be organized. Should be comfortable to work in shifts (12.00 pm to 9:00 pm)

Qualification : MBA HR