Being a fresh graduate with no experience, I started at WNS as an intern and got great industrial exposure along with the opportunity to explore diverse process functions, improve my skills, meet new people and have fun at the same time. With this foundation, I was able to begin my career as a senior associate at this very same place working under people, who were not just my managers but mentors as well. What I like most about working at WNS...

KRITI SHARMA, ASSISTANT MANAGER - OPS

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Full time role

- Individual Contributor Role

Reporting : Lead Consultant, CI

Content Management :

- Specialized writing (creative writing, marketing writing, business writing)

- Content and Response Strategy for Executive summary for business proposals

- Support editing for Business proposals in both UK and US English

- Support marketing efforts of the Business unit - Collateral Creation for Key Offerings

- Publish Case studies and Blogs in a professional, engaging tone and convey it in a way that engages, educates and encourages the target audience

- Experience in writing white papers will be preferred.

- Work on standard responses in the RFx. Should be able to create standard content, if required

- Encourage use of portals. Create awareness through awareness drives across teams on our portals

- Include all non-standard responses in the standard responses repository after each bid

Stakeholder Relationship :

- Manage relationships with Solution Leaders/ stakeholders to understand the deal cycle better and the support they require from the Content writing team

Experience required :

- 5-6 years in the ITes industry with at least 4 years' experience in the content writing in a reputed BPO/KPO

Personal Attributes :

- Excellent verbal and written communication skills

- Excellent project / program management abilities. PMP certification preferred

- Team Player / collaborative

- High degree of attention to detail

- Analytical skills

- Assertive

- High commitment and ownership on projects

- Self-starter and motivated

- Ability to work and communicate with senior management within WNS

- Flexible

- Comfortable working with all teams from all geographies

- Comfortable working in a matrix, ambiguous and complex environment

- Excellent interpersonal skills, ability to lead projects with various teams

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