WNS - Agile Coach

Role and Responsibilities:

Change Management :

- Inculcate culture of Agile way of working

- Help & encourage teams and leadership to embrace the agile as a culture shift

- Encourage employee and stakeholder buy-in

- Training,coaching and mentoring

- Responsible for training modules creation and Train teams across the organization on the agile framework & principles

- Develop standards and requirements for the agile process

- Oversee the development of agile teams to ensure effective outcomes for the organization

- Responsible for nurturing & guiding teams through the implementation process

Customer Centricity :

- Customer Consulting on Embracing Agile and Drive Agile transformation for customers

- Focus on external or internal customer and create exceptional value for customer by understanding and addressing their unmet and potentially even unrecognized, needs

Governance :

- Measure and Monitor Agile maturity and Agilityscore

Knowledge:

- Strong understanding of Agile and why Agile in Digital world

- Expert knowledge of Scrum and Kanban(Certified PSM1,PSK1,CSM SAFe,Agile coach)

- Design Thinking, Lean Management

- Stakeholder Management

- Customer Engagement

- Business Operation

Skills:

- Should be able to Mentor and lead the transformation

- Good Presentation Skills

- Scrum, Kanban, Scaled Agile certified

- Business understanding

- Passion for helping others,Coaching and mentoring skills

- Servant Leader and can do attitude

- Ready to experiment and learn from mistakes

- Strong communication and problem-solving skills

Interpersonal skills :

- Leadership Abilities and program management

- Lifelong learner

- Design Thinking

- Lead by an Example

- Ability to present / address in public

Qualification:

- B. Tech from reputed college

- Agile Coach certification, Certifications like PSM1, Scaled Agile, Kanban

- 3-5 years of Agile coaching is a must