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18/02 Aparna Ghosh
HR at Wipro Technologies

Views:4796 Applications:818 Rec. Actions:Recruiter Actions:0

Wipro - Manager - Client Experience (0-30 yrs)

Pune Job Code: 666103

Client Experience Manager

- Develop, manage and execute Mega Client visits to give a consistent experience to all CXO clients, helping Consumer vertical to help achieve strong business results.

- Manage spectrum of activities with Client visits, assess business objectives and associated audiences and gain sponsor approvals (BFM, BUH, CPO) and execution

- Provide support to account teams on specific sales opportunities and ongoing Business deals and showcase Wipro's strength as one voice

- Collaborate with cross-functional teams Service lines, Marketing, inter vertical teams and ensure integration of Client

Experience programs for vertical to share their best practices.

- Promote the Client visit, dry-runs within the teams and raise their awareness of their role during the visit

- Ability to think strategically and execute tactically by keeping an eye on the big picture and ability to drive the development and implementation of Client visit

- Collate and provide MIS reports to Vertical leadership and CEO's office on entire Consumer vertical Client visit insights

Engaging Content & Business Contextualization :

- Engage in creative direction and manage development, including management of outside design firms and coordination with brand.

- Collaborative attitude to work effectively across internal groups, and external vendors to drive projects forward.

- Excellent negotiation, influence, mediation and conflict management skills

Branding Optimization :

- Creative thinking and ability to direct and sell creative ideas to a broad range of stakeholders; gain commitment from assigned stakeholders and guide implementation of marketing plans, messaging and communication

- Manage budget and resource plans to enable achievement of objectives. With responsibility for ensuring accurate forecasting, timely invoicing

Role Demands :

- High-energy, self-starter with Excellent communication skills

- Collaborative and works well in team environment

- Ability to deal with tough timelines

- Ability to team effectively with cross-functional groups like Finance, Marketing, Delivery and HR

Experience and skill set required:

- Excellent skills in MS Office Tools (Power Point, Word, Excel)

- Appreciation of technology and business trends

Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.

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This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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