19/12 Kumari Ranjana
HR at Wipro Technologies

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Wipro - Consultant - Service Now (5-6 yrs)

Bangalore Job Code: 645816

The role would be for ServiceNow Consultant/Customer Advisory Role. The consultant will work very closely with customers & Wipro sales/account teams to drive solution roadmap, Proposals and conduct business value assessment exercises.


Generic skillset :


- At least 5-6 years of Experience in ServiceNow Pre-sales, Architecture for ServiceNow engagements in large customer environments.


- Should hold certification on ServiceNow sales, pre-sales in ITBM/ HR/CSM/SecOps (At least 1 certification is mandatory)


- Ability to draft innovative solutions, respond to competitive bids and provide winning solutions to customers on ServiceNow platform.


- Ability to conduct workshops for roadmap creation, conduct proof of concept, demo of new use cases, run requirement gathering workshops and define business impacting use cases on ServiceNow platform


- Good knowledge on DevOps, Agile (Scrum) methodologies.


- Experience in managing complex ServiceNow Transition and Transformation engagements.


- Well versed with assessment of architecture and process, perform GAP analysis and maturity workshops.


- Highly motivated and possesses organizational and team working skills along with effective communication abilities.


- Experience in leading medium to small technical and consulting teams.


Pre-Sales :


- Strategy Market analysis, Strategy & Account planning , Branding etc.


- Planning Opportunities, Evaluation, Resourcing & Relationship Management.


- Proposal RFP, RFI, clarifications & modifications, offering & Capabilities, Presentation & Negotiation, Competitor analysis etc.


Business Analysis :


- Business Objectives/needs and changes, Business Cases & Benefits etc.


- Analysis, Requirements & Opinions , Scope , Design ,Planning etc.


- Team, Stakeholder & Team Management ,Solutioning & Implementation etc.


Consulting :


- Process ITIL V3


- Technical Sizing, Configurations & Customizations, Integrations and Upgrades standards and strategy , Health checks etc.


Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law


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