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09/05 Aparna Ghosh
HR at Wipro Technologies

Views:3570 Applications:217 Rec. Actions:Recruiter Actions:0

Wipro - Client Visit Manager/Client Experience Manager (4-9 yrs)

Pune Job Code: 695836

Client Experience Manager:


- Develop, manage and execute Mega Client visits to give a consistent experiences to all CXO clients, helping Consumer vertical to help achieve strong business results.


- Manage spectrum of activities with Client visits, assess business objectives and associated audiences and gain sponsor approvals (BFM, BUH, CPO) and execution


- Provide support to account teams on specific sales opportunities and ongoing Business deals and showcase Wipro's strength as one voice

Collaborate with cross-functional teams Service lines, Marketing, inter vertical teams and ensure integration of Client Experience programs for vertical to share their best practices.


- Promote the Client visit, dry-runs within the teams and raise their awareness of their role during the visit


- Ability to think strategically and execute tactically by keeping an eye on the big picture and ability to drive the development and implementation of Client visit


- Collate and provide MIS reports to Vertical leadership and CEO's office on entire Consumer vertical Client visit insights


- Engaging Content & Business Contextualization


- Engage in creative direction and manage development, including management of outside design firms and coordination with brand.


- Collaborative attitude to work effectively across internal groups, and external vendors to drive projects forward. Excellent negotiation, influence, mediation and conflict management skills


Branding Optimization


- Creative thinking and ability to direct and sell creative ideas to a broad range of stakeholders; gain commitment from assigned stakeholders and guide implementation of marketing plans, messaging and communication


- Manage budget and resource plans to enable achievement of objectives. With responsibility for ensuring accurate forecasting, timely invoicing


Role Demands:


- High-energy, self-starter with Excellent communication skills


- Collaborative and works well in team environment


- Ability to deal with tough timelines


- Ability to team effectively with cross functional groups like Finance, Marketing, Delivery and HR


- Experience and skill set required:


- Excellent skills in MS Office Tools (Power Point, Word, Excel)


- Appreciation of technology and business trends


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This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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