Wipro BPS - Manager - Digital Operations & Platforms - Base Team

DO&P - Manager - Base Team_C1

Job Description :

- Excellent leadership skills Problem Solving tools analytical skills Excellent communication / interpersonal skills High Energy Level, Confident and Assertive.

- Experience in Healthcare / GMT / BFSI / FAO Certified Black Belt Exposure to Quality Management Standards e.g. ISO 9001:2000, COPC etc.

- Single point of contact for Quality Support of Client Account(s) Ensuring Implementation of Quality Standards in the Account Providing High Quality Business analytics support to Management team

- Identifying improvement opportunities along with the respective SDLs and Process Head and facilitating launch of projects around these opportunities Leading high impact Six Sigma and Lean projects Mentoring Green Belts

- Problem Solving tools / analytical skills Excellent communication / interpersonal skills High Energy Level, Confident and Assertive

- Ability to interact with customers, 3rd parties effectively

- Ability to drive process improvements in processes

- Knowledge of Quality tools, Change management and risk assessment

- Preferable to have team handling experience

- Work with the senior Management within the Client organization and drive change

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