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25/05 Mitcch Duddani
Recruitment Manager at Wildcraft

Views:1464 Applications:305 Rec. Actions:Recruiter Actions:33

Wildcraft - Manager - Customer Service (5-15 yrs)

Bangalore Job Code: 1100953

Customer Service Manager


- Co create the Customer Experience Strategy

- Design Loyalty Programmes and Execute CRM processes

- Manage Customer Service Delivery team including web and call support team coaching and escalations management

- Design Tools, Surveys and Analytics for Root Cause Analyze , CRM metrics including NPS

- Assist CMO in qualitative and quantitative Market Research, Social listening and conducting dipstick surveys

- Role is based at Bangalore , we have multiple roles in the same team

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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