Vice President - Sales Excellence (Tier 1: ISB/IIM/IIT/BITS/SPJain/JBIMS)_Mumbai

Position Type: Permanent

Work Loc: WeWork Chromium, Mumbai

An incredibly rare opportunity for a passionate, pedigreed Operations Lead to join WhiteHat Jr, the fastest growing Ed-Tech start-up backed by BYJU's (The largest Ed-tech company in the world) and an award-winning management team. The founder is highly reputed with a blue-chip pedigree and a history of successful exits. WhiteHat Jr has shown blockbuster results in the first 18 months, targeting an immediate $1.1+ Billion market, enabling tremendous experience and wealth generation opportunity in a short time for a dynamic, out of the box thinker.

Read more about the land mark deal here - https://techcrunch.com/2020/08/05/indias-byjus-acquires-whitehat-jr-for-300-million/

Qualification : Engineering/Post Graduate from premium Tier 1 institutes (ISB/IIM/IIT/BITS Pilani/SPJain/JBIMS)

We are looking for a passionate, pedigreed Vice President - Sale Excellence Leader with minimum 10 years of experience and should also have experience in start-up firms.

Responsibilities :

VP Sales Excellence will be responsible for driving entire Sales Excellence which comprises of :

- Leading Analytics team

- Running and driving the Training & Audit

- Responsible for Internal helpdesk

- Managing the Sales Customer Helpdesk

- Driving EMI

- Various process improvements across sales functions like training, audit, fraud, internal helpdesk.

- Managing a large scale Team Size of 100+

Required Skills :

- Should be from Tier 1 institute

- Experience in driving business transformation and generating profitable growth through focus on customer experience and operational excellence, using technology and product to solve challenging problems.

- Should be hands-on and willing to work at the ground level

- Should have strong experience with Start-up firms and should have build the Sales team from the scratch.

Behavioral Traits :

Radical Accountability: Run the vertical like your own business. Product is incredibly high quality with 20%+ conversion.

Systems Thinking: Early stage start-up hence requires incredible detail orientation and process thinking. Do-er versus a talker.

Extremely creative/hacker mind-set with In-depth knowledge of the subject.

For more background, please find a glimpse into both our student experience as well as representative teachers on the platform.

Student Experience https://www.youtube.com/watch?v=P4xcVvxxZBA

Representative Teachers https://www.youtube.com/watch?v=5teeOqHoEvs&t=64s

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