WhiteHat Jr - Head - Sales Operations - IIM/MDI/ISB/FMS

Organization overview

An incredibly rare opportunity for a passionate, Sales Operations Lead to join WhiteHat Jr., a well- funded early stage Ed-Tech start-up backed by big-bracket VCs and an award-winning management team. The founder is highly reputed with a blue-chip pedigree and a history of successful exits. Prototype and Phase 1 have had blockbuster results, targeting an immediate $1.1+ Billion market, enabling tremendous experience and wealth generation in a short time. Series A funded by Leading Global Edtech VC Owl Ventures as well as Nexus Venture Partners and Omidyar Network.Whitehat Jr now ranks among the hottest Ed-Tech startups globally with the super successful launch of our coding platform in the US market.

Location: Mumbai-based. We Work Powai

Roles and Responsibility

- Owning the Sales Helpdesk Operations and Salesforce CRM

- Implement new technologies as needed to support marketing and sales teams

- Serve as a liaison between teams and upper management

- Assist sales teams in determining customer outreach methods

- Monitor and assist with customer retention

- Train staff on new technology and software (Sales force)

- Task automation and bringing agility to the sales team via use of technology

Desired Skills and Experience

- MBA from a premium institution

- Experience in a Start-up

- Familiarity with databases and Sales Force

- Strong communication skills

- 7+ years in a similar role in a Product company or an Edutech

- Ability to problem solve and work in an operational intensive environment