02/07 Prasetha Pillai
Senior Talent Acquisition Lead at Wework

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WeWork - General Manager - North (12-15 yrs)

Gurgaon/Gurugram Job Code: 715691

WeWork is the platform for creators, providing tens of thousands of members around the world with space, community and services that enable them to do what they love and create their life's work. Our mission is to create a world where people work to make a life, not just a living, and our own team members are central to that goal.

The WeWork team believes deeply in the power of we and in the movement we are a part of. We challenge convention and achieve amazing things through dedication and collaboration. The success of WeWork is the result of a collaborative effort by talented team members who challenge convention at every opportunity and take pride in building for the future.

Based in Gurgaon the General Manager role oversees all aspects of the business in North region including lead and manage qualitative and quantitative performance in operations, community and sales of several buildings and locations in the market.

As our business footprint continues to expand at a very fast pace, we need a strong business leader who could not only run our community business, but build sustainable relationship with government and key enterprises, build and grow our WeWork Brand, and drive the success of all operational support for Community Management teams in the region. Key to the success for this role also includes being the voice of our local markets internally and partner with key functions such as real estate, finance, IT, digital, HR, development, sales marketing, and communications to grow the WeWork community.

Duties & Responsibilities

- Set the tone for the team, demand performance, and drive results while also growing the next generation of leaders in the market and in the company. Responsible for all hiring and firing in the market.

- Be the local market presence to support Real Estate Team in selection of future market locations

- Assist in programming the physical space with the Design and Development Team

- Manage the P&L - member growth, occupancy, revenue & margins - managing budgets

- Be ultimately responsible for health of community and experience of buildings

- Be ultimately responsible for performance of local community team and for local organizational health

- Build a strong local brand through executing marketing campaigns (events, ad buys etc.), in partnership with the Brand & Marketing team

- Navigate local regulatory status and work with legal on government relations

- Coordinate with communications to be the local spokesperson for press

- Build and manage high level relationships and partnerships within the market

- Partner with HQ to manage vendor relationships

- Mentor multiple teams in several locations to reach Community goals and execute on all objectives

- Act as liaison between your city teams and the Territory General Manager

- Maintain WeWork brand standards in your market

- Drive growth of buildings and sales

Experience and Requirements :

- BA / BS or equivalent in Business, Marketing, Hospitality or other related degree

- MBA preferred

- Minimum 12-15 years experience in hospitality, FMCG, retail, startups, consulting or related experience with strong operational focus

- Entrepreneurial experience is a plus

- Experience in fast scaling retail brand or restaurant business is preferred

- P&L experience required

- Managed organizations of 100+ people, preferably in multiple locations in multiple cities

- Experience managing sales and building high visibility brands a plus

- Experience in real estate, facilities management or retail a plus

- Passion and understanding for entrepreneurial communities

- Thrive in a fast paced environment while maintaining excellent attention to detail

- Strong communication, organization and project management skills

- Assertive and have a strong drive to develop those around you, being an inspirational leader

- Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy

- Speaking local language and understand local culture

- Strong operations background

- Proven experience with Business scaling a must

- Experience in planning strategic growth

Women-friendly workplace:

Maternity and Paternity Benefits

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