Main Job Tasks and Responsibilities:

- Lead and define IT projects, including the design and deployment of new IT systems and services.

- Analyse business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs.

- Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure.

- Assess vendors and develop test strategies for new and upgradation of existing hardware and software.

- Execute and determine timeframes for major IT projects including system updates, upgrades, migrations, and outages.

- Understanding MS Application products (MS apps)

- Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.

- Develop and execute disaster procedures, and maintain data backups

- Handle cyber security and threats related to the network, data theft, etc.

- Implement, Manage, Monitor and Update ERP system to provide appropriate

Business Solutions

- Design user-friendly interfaces and functionalities and prepare technical and training manuals

Behavioural Competencies:

- Effective Communication Skills (Verbal & Written)

- Commercial & Market Awareness

- Transparency and Clarity in all Business Communications

- Meticulous attention to detail

- Analytical and Logical Skills

- Adherence to Timelines and Strong Focus on Execution

- Ability to take initiatives and identify multiple solutions

- Decision Making and Problem-Solving Skills

- Teamwork - Co-ordination and Cooperative

- Project Management Skills

- Effective Planning and Prioritization

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