Shift hours :3:30 pm -12:30 midnight

Team handling: 200+

- Core Operations Management: Manage multiple teams led by a Associate to ensure successful service delivery to various stakeholders across the globe.

- People Leadership: Attract, retain and develop top talent. Develop and maintain a world class and productive team. Ensure strong focus on short and long term objectives, training, succession planning, career development, and managing career opportunities

- Global stakeholder management: Maintain a harmonious relationship with global stakeholders, effectively syndicating on relevant issues, influencing to arrive at the right decisions

- Controls Mindset: Ensure operational practices are in compliance with relevant risk standards, policies and regulations to maintain an effective control environment. Responsible for Errors, Fines and Losses (EF&L), Business Continuity, SOX, RED Events, Breaches/Incidents and Quality Assurance

- Delivery of Strategic Programmes: Support and manage the delivery of the Firm's strategic programmes in a high quality, cost effective, timely and sustainable manner with risks and issues identified, prioritised, escalated and managed in a timely and open fashion. This includes effective resource management (project / people / technology), and all budgetary and economic elements of delivery.

- Change Leadership: Lead the change initiatives across the PRD function in a seamless manner in close partnership with the global stakeholders. The successful individual will effect improvement across all aspects of delivery and Target Operating Model.

- Re-engineering Initiatives: Partner with Technology and the lines of business, to deep-dive and identify potential opportunities and drive towards executable solutions, improving controls and delivering cost saves.

Qualifications & Skills required:

- MBA or an advanced degree (or equivalent experience)

- 15+ years Reference Data / KYC / Operations experience with a top-tier Bank / BPO, including 3+ years senior managerial experience motivating and leading large teams (200+ staff)

- Strategic thinking and good business judgment.

- Strong interpersonal and influencing skills, with the ability to establish credibility and strong partnership with business partners and other support functions.

- Strong interpersonal and influencing skills, with the ability to establish credibility and strong partnership with business partners and other support functions.

- Connect to communicate and work in a cross-functional team to achieve common goals.

- Strong organizational and project management skills with demonstrated ability to manage expectations and deliver on commitments

- Must be a great team player with a high degree of flexibility, prepared to work in a deadline-driven and fast-paced environment

- Excellent presentation skills, effective written and verbal communication skills, should be comfortable dealing with senior management

- Structured and Disciplined in approach, with strong execution focus and strong organization skills

- Proactive control and risk management, addressing gaps in processes and escalating issues to benefit the business and clients in a dynamic environment

- Ability to successfully influence many different groups and individuals to deliver high quality and timely deliverables

- Consultative in approach, understanding and anticipating business partner needs and proactively delivering solutions

- Ability to work independently in a dynamic and rapidly changing environment and manage multiple priorities

- Proficiency in MS Excel and PowerPoint tools

- Experience working with senior leaders straddling across Technology, Operations and Strategy a plus

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