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03/07 Manisha Sinha
Recruitment at Naukri.com

Views:2359 Applications:195 Rec. Actions:Recruiter Actions:26

VP - Operations - eCommerce - US Shifts (10-15 yrs)

Mumbai Job Code: 233584

VP - E commerce operations (US shifts)

- Take leadership role in independently managing eCommerce Operations.

- Product data management, customer data management or sales data management for US/Europe customers.

- Independently handle multiple clients.

- Collaborate with Quality team in identifying process gaps, in planning end to end fixes and in leading execution to meet six sigma quality.

- Independently handle all client escalations and lead mitigation steps to prevent future escalations.

- Lead team size of 100 plus people - lead hiring, training, onboarding, resource allocation, delivery management, performance appraisals, mentoring etc

- Help knowledge management endeavor by sharing process knowledge and best practices within and across teams.

- Implement process health check through metric dashboards and put in place watertight process governance.

- Minimize program dependence on self and other key members

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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